At AUREVA ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aureva.co.in and purchase our handmade products.

1. Introduction

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site. We reserve the right to update this policy at any time, and we will notify you of any significant changes.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: When you place an order, register on the site, or contact us, you provide us with personally identifiable information such as your name, shipping address, email address, and phone number (e.g., +91 82610 72081).
• Payment Data: We do not store your payment card details. All payment transactions are processed securely through our third-party payment gateways (e.g., Razorpay, PayU).
• Derivative Data: Our servers automatically collect information when you access the site, such as your IP address, browser type, operating system, and access times.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process and fulfill your orders, including Pan-India shipping.
• Email you regarding your order or other products and services.
• Respond to customer service requests and support needs.
• Improve our website and product offerings.
• Prevent fraudulent transactions and monitor against theft.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers (such as courier partners like Delhivery, Blue Dart, or payment processors) strictly to facilitate your order and delivery.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Web Beacons

We may use cookies, web beacons, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

7. Your Rights

Depending on your location (such as under Indian IT laws or GDPR), you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt-out of marketing communications at any time.

8. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights, please contact us at: